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GETTING STARTED
To get started you will need the following:
1-Internet Connection, preferably a high speed internet connection
2-Microsoft Explorer or the equivalent Once these two requirements are in place you are ready to use the MHQ Quartermaster Solution’s Web Page.
Now let’s begin. To start please use the following steps:
1- Access the Internet and go to www.mhqsupply.com. The www must precede mhqsupply.com.
2- After you have entered www.mhqsupply.com, go to the tab marked “My Account” which is located about a third of the way down from the top of the page. Click on that tab and this will take you to the login page. Welcome About MHQ Products My Account Shopping Cart Checkout
3- Once in the log in page, type your account email address and the password. Returning Customers E-Mail Address * Required Password * Click here if you've forgotten your password
4- This will take you to your account. From here you can access reports by simply clicking the link that you desire. This page allows you to check the status of orders, request returns and get an account history as well as print out account history items. Further explanation on how to set up reports will be presented further on.
5- From the “My Account” page select the “Products” Tab which will take you to the products page. From the products page select the Programs Icon: Programs
6- From the Programs Page, select the appropriate department.
7- From here you are ready to start your purchases.
8- To start select a product that is present on your page. If you want a more detail description as well as a larger picture, alls you have to do is click the product and it will take you to a detailed product description.
9- Once you have decided on a purchase, select the characteristics (i.e. the size, color, length) and the quantity desired. Once that is done just hit “Add to Shopping Cart” and move to your next selection.
10- Once you are finished with your purchases, click the Checkout tab located in the tab section. Once the address has been verified, select the payment method desired. Invoice will create a bill and mail it to the appropriate address. Credit Card requires a credit card as well as other information to verify the credit cards information.
11- Once Step 10 is completed, a shipping method is required. If you are enrolled in a program shipping is free. Hit continue and proceed to the next step.
12- The final step is “Review and Submit” your order. Review your order and the information on it and hit submit.
13- Once an order is submitted, a confirmation email is sent verifying that your order has been received.
USING THE MY ACCOUNT PAGE
To use the “My Account” Page, the first step is that you must be logged in. Once you are logged in, you can see all your transactions by the following steps:
1- Click the “See All Transactions” Link. From there you can sort transaction by type, date, and time of creation.
2- To filter by type, go to the bottom left hand corner marked type and select the type of transaction with which you would like (Sales Orders, Invoices, Bill Payment, Estimates, etc.)
3- To sort by Date, Name, Number, or Amount, click the column with which you would like to sort. This also gives you the option to print these transactions.
4- You can also use the “My Account” Page to contact customer support, request a return, see an estimate, and edit your profile. |
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